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Sterling Road
Sterling Road

Project Manager - Integrations



San Francisco, CA, USA · San Francisco Bay Area, CA, USA
Posted on Friday, June 30, 2023

About Breinify:
At Breinify, we are pushing the possibilities of predictive personalization, redefining what it means to deliver a relevant and personalized digital experience. With Breinify, you can collect and tag first-party data, create dynamic and specific consumer segments, optimize the customer journey across channels and deliver unique experiences for individual consumers. Our team uses a data-driven approach to help you build and scale personalization solutions and achieve your business goals. We’re a community that feeds on creativity, collaboration and transparency.

The Position:

  • Looking for an experienced Project Manager - Integrations to coordinate and oversee the integration of Breinify solutions for new and existing customers and help build and document best practices and processes internally and externally for customers.
  • An integral part of the Customer Success team, the Project Manager, Integrations will work with both new and existing customers directly, reporting directly to the Head of Customer Success.

Job Responsibilities:

  • Own the delivery end-to-end integration for new and existing customers in strict timelines, usually within a week or less.
  • Improve time-to-value for customers by leading solution implementation and identifying opportunities for process improvements.
  • Identify risks and proactively resolve or escalate issues to meet and manage deadlines.
  • Effectively manage project priorities and deadlines while making sure we continue to delight our customers.
  • Create, update, and review instructional documentation on how to best integrate our solutions and features with other technologies for the CS team and customers. Build relationships and collaborate with Product / Engineering team to streamline integration and application processes.
  • Support and prioritize bug fixes/feature requests from customers.

About You:

  • 2-3 years of experience as a Technical Project Manager, Project Integrations Manager, or Implementation Consulting in the B2B SaaS industry.
  • Proven experience improving integration processes and time-to-value for customers
  • Excellent relationship building skills in a customer-facing environment and experience working with senior managers and executives.
  • Communicate effectively, professionally, and cooperatively in cross-functional and customer-facing environments.
  • Solution-oriented problem solver and critical thinker that’s not afraid to ask hard questions with a customer-centric outlook
  • Experienced working in Agile environment with strong prioritization skills
  • Experience working in cross-functional teams (Sales, Marketing, Product)
  • Experience with Project Management tools like YouTrack

Compensation & Benefits:

  • $80K-$115K
  • Competitive Base + Bonuses
  • Equity Package
  • SF office
  • Health + Dental + Vision Insurance (stay #healthy)
  • 401k (we care about your future)
  • Career Educational Stipend
  • Freebies: Team Events, Happy Hours, Group Lunches

Successful candidates must be fully vaccinated against COVID-19 and submit proof of vaccination unless they qualify for a reasonable accommodation for bona fide medical or religious reasons.